FLASH Tech Tip - Honeywell Buildings Forum Migration

Honeywell's Building Forum is moving to a new SharePoint Server. All users will need to go through the registration process to get a new username and password. The current username and password will not be valid when we migrate to the new SharePoint Server, which is based on Microsoft Office 365. All the content of existing Buildings Forum is migrated to this new SharePoint Server. The new SharePoint Server is now active. All current users must be migrated to the new SharePoint Server by November 15, 2018. After November 15, 2018, no updates will be made to the existing Buildings Forum. The existing Buildings Forum will not be available from December 15, 2018. For more information check Bulletin (18-0053) here; Click Here

Legacy Jace End of Life and Trade Up Program

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We have received questions regarding Legacy Jace Controllers and the ability to upgrade them to Niagara 4.6 and the below Honeywell Bulletins sent out over the last year have addressed this.

  • Honeywell Bulletin 17-0035 - Dated 09.26.2017 - WEB-600 & WEB-700 | End of Life Notice

  • Honeywell Bulletin 18-0005 - Dated 02.15.2018 - WEB-300E & WEB-600E | End of Life Notice

  • Honeywell Bulletin 18-0025 - Dated 05.15.2018 - Release Notice of WEBs-N4.4 | Release Notice

Bulletin 17-0035 announced End of Life for the listed equipment and stated that the performance would be limited on any of the specified legacy Controller when using WEBs-N4.x software. However, the main purpose of Honeywell Bulletin 17-0035 was to announce the Trade-Up program, offering a discount to customers wishing to upgrade to the newest Jace 8000, so as to allow the customer to gain the benefits of the upgraded systems without paying the full price. Honeywell even offered the Trade-Up for non-WEBs branded controllers. Details of the Trade-Up program also outlined that the SMA from any Legacy Controller would not be transferable to the new JACE-8000 purchased via the Trade-Up program.

  • Bulletin 18-0005 announced the End of Life for the listed Controllers.

Bulletin 18-0025, announcing the release of WEBs-N4.4, it stated “While this will be the last minor build to support the legacy WEB-300E, WEB-600, WEB-600E and WEB-700 platforms, there are added enhancements to improve stability”.


  • Tridium and Honeywell support most applications of legacy Jaces to 4.4

  • Upgrade of a Legacy Jace past 4.4 or even possibly 3.8 in some cases, may cause the device to not function properly depending on how large of a system is deployed and how many typical drivers are loaded

  • Jackson Control recommends to replace all Jace 600s and 700s with a Jace 8000 when installing any version of Niagara 4.

Tridium’s Jump to Analytics-Supercharged JACE 8000

Introducing the new JACE 8000 Trade Up program for 2018. This is the year to make the move to the more advanced and secure Niagara 4 platform. Trade legacy JACE® controllers for JACE 8000s loaded with more analytic points and power.


Technology Updates:

  • Do more with Niagara Analytics: Trade legacy JACEs for JACE 8000s with 1,000 analytic points included

  • Get Niagara know-how: Complimentary e-learning courses for Niagara Analytics (one seat for SIs) and Niagara 4 with analytics (one seat for end users)

  • Carefully plan your migration to Niagara 4: Each JACE 8000 in the program comes with a Niagara AX license (JACE - 8000 - AX)

Discounts on large orders:

  • Trade 15 or more legacy JACEs in a single order to receive a 10% discount on JACE 8100s and JACE 8200s

  • Legacy JACEs will be deactivated and removed from field service

  • Consult your Niagara partner for further detial


Active licensed JACE 2, 3E, 4, 5, 6, 6E, 7 (R2 or Niagara AX)


  • Eligible drivers already on the JACE 8000 (Example: DR - MSTP) do not transfer

  • Drivers not available in Nigara 4 do not transfer and are not returned to software stock

  • Discount does not apply to new drivers not already on the target replacement JACE

  • Software options and accessories not already specified do not transfer

  • Third-party drivers and features are not covered under this program. Please contact your source for third-party drivers directly for support.

If you’ve been wanting to utilize the advances in the Niagara Framework and harness the power of the Internet of Things, this is the year for you to get started.

The bigger the jump to JACE 8000, the more you’ll save. Don’t wait - the program end December 1, 2018.

Contact Jackson Control today to get started - 800.772.9859

FLASH Tech Tip - Facility Explorer Field Controllers with Version 6.2 Firmware


Subject: FX field controller firmware upgrade packages at version

Firmware upgrade package files at version are now available for upgrading the following Facility Explorer (FX) field equipment controllers that are currently running boot and main code at version 6.2:

  • Advanced Application Programmable Controllers (FX-PCAs)

  • General Purpose Programmable Controllers (FX-PCGs)

  • Expansion Input/Output Modules (FX-PCXs)

  • Programmable Variable Air Volume Box Controllers (FX-PCVs)

The firmware upgrade is cumulative and includes the firmware updates from version


The firmware upgrade fixes the controller issues summarized in the following table.

Table 1: Summary Resolved Issues

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Firmware Package Location

Download the firmware package files by logging into the HVAC Navigator website:


Under FX-Pro Community, go to Software Downloads > FX-PCT Application Files. The file to download is FXFieldControllerPackageFiles6.2.2.6.zip


Programming and Commissioning Tool (FX - PCT) Version 10.3


Import the firmware package files into FX-PCT 10.3. After the import, the firmware is available in Release Mode 10.2. Upgrade the firmware of any affected field controller that contains main code version 6.2.x.x. Refer to the Instructions below and Controller Tool Help (LIT - 12011147) for more details.


To import the firmware package files in FX-PCT and upgrade a field controller:

  1. Download the FXFieldControllerPackageFiles6.2.2.6.zip package file to your hard drive from the Firmware Package Location provided above

  2. From the downloaded zip file, extract the contents of the zip files to this location: C:\ProgramData\JohnsonControls\MetasysIII\Field Controller Packages. This is the location where FX-PCT expects package files. If prompted to overwrite existing files, select Yes to all. It is safe to overwrite the older files.

  3. Launch FX-PCT.

  4. From the FX-PCT main window, click Define Hardware. Select Packages tab.

  5. Click Import, and select the zip files for the controllers that you want to update4 with new firmware. (You unpacked these files in Step 2.)

  6. On the Define Hardware window, click Close.

  7. Upload the application in the controller to FX-PCT before downloading the new boot code and main code.

    IMPORTANT: When you download the main code to the controller, the application code in the controller is deleted. Uploading the application prior to downloading allows you to reinstall it on the field controller.

  8. Download boot code, main code, and the application to the field controller. Refer to Loading Devices section in the Controller Tool Help (LIT -12011147) for directions on downloading to a field controller.

  9. Use the Load Summary Screen in the Load Wizard to confirm that the version of boot code and main code (the new firmware version number) is Refer to the Loading Devices section of the Controller Tool Help (LIT - 12011147) for more information.

Firmware Update Contents

The FXControllerPackageFiles_6.2.2.6.zip file contains the following files and folders.

  • FXControllerPackageFiles6.2.2.6: folder that contains files required for updating firmware

  • Flash Sheet: FX Field Controller Firmware Upgrade Packages at Version (LIT-2018F029)

Tech Tips Kick Off!

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To kick off Jackson Control Tech Tips, we are going to give you information regarding a question that we have been getting asked around Jackson Control headquarters.

Q: Will Niagara 4.6 run on my Window's Server ‘X’

A: See the platform requirements below for Niagara 4.6

Niagara 4 Supervisors may run acceptably on lower-rated platforms, or may even require more powerful platforms, depending on the application, number if data points integrated, data poll rate, number of con-current users, performance expectations, etc.

  • Processor: Intel Xeon CPU E5-2640 x64 (or better), compatible with dual– and quad-core processors

  • Operating System: Windows 7 professional/Enterprise/Ultimate (32 and 64 bit), Windows 8.1 Professional/Enterprise/Ultimate (32 and 64 bit) Windows 10 (32 and 64 bit), Windows Server 2012 R2 (SP2) Standard/Enterprise, Windows Server 2016, Red Hat Enterprise Linux 7.4

  • Memory: 6 GB minimum, 8 GB or more recommended for larger systems

  • Hard Drive: 4 GB minimum, more recommended depending on archiving requirements

  • Display: Video card and monitor capable of displaying 1024 x 768 pixel resolution or greater

  • Network Support: Ethernet adapter (10/100 Mb with RJ-45 connector)

  • Connectivity: Full-time high-speed ISP connection recommended for remote site access (i.e., T1, ADSL, cable modem) and IPv6 compliant

Platform requirements for older versions of Niagara Supervisors are included in the release notes for each particular version.